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| | At the highest level, a strategic plan is a clear picture of a utility’s vision for the future. This vision incorporates input from many disciplines, including operations, engineering, customer service, rates, HR, marketing, IT, administration, and many others. The benefits of a strategic plan are: |
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- Increased stakeholder management: strategic plans greatly increase stakeholder participation. Some utilities have involved up to 50% of their employees to create action plans for their assigned objectives.
- A clear situational assessment: The strategic plan process begins with a SWOT analysis to analyze internal strengths & weaknesses as well as external opportunities and threats.
- A successful goals down and plans up planning approach: A management steering committee typically outlines specific goals and objectives and delegates these goals and objectives to planning teams. The teams are staffed by subject matter experts from the utility’s various disciplines.
- Effective action plans: Action plans are concrete steps to achieve goals set by management. The interdisciplinary planning teams complete action plans to achieve their goals and submit the plans to management for review.
- Accurate measurement and quality control: PSE’s strategic planning process incorporates a tracking and measurement system to measure progress throughout the planning effort.
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| | PSE’s planning team is familiar with best operational practices for utilities and we can coordinate your strategic plan with many of PSE’s other planning services. We have a great deal of experience assisting utilities with the following: |
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- Technology Work Plans (an in-depth technology inventory, needs analysis, technology prioritization and budgeting exercise for your utility).
- Long Range Plans
- Construction Work Plans
- Resource Planning
- Load Forecasting
- Financial Planning
- Utility Communications and Automation Planning
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