Key Account Services

As large commercial and industrial (C&I) customers face increasing competitive pressures, they increasingly scrutinize their cost of business, including the cost of electric service. Power System Engineering, Inc. (PSE) can help you evaluate the electric service for these customers and facilitate communication by:

• Identifying the cost of providing service (average embedded and incremental) to these customers.
• Determining the net revenue produced by each consumer (gross margin analysis).
• Determining whether each customer is on the best rate available from the utility (best rate analysis).
• Comparing electric rates and bills from your utility with those of other utilities (competitive assessment).
• Monitoring consumption to evaluate changes in operations or load requirements.
• Evaluating each customer’s needs and identifying ways your utility can help customers achieve greater success.
• Joining your staff in meetings with key accounts and making presentations at group meetings.
• Negotiating long-term contracts.